Templates › Champions programme charter
Champions programme charter
Template id: champion-programme-charter
Responsible skills: champions:champion-programme-design (sections 1 to 10) and champions:recognition-and-progression (sections 11 to 13).
Use this charter to set up, reset or replicate a Copilot Champions programme. Every fact the organisation must supply is marked [To confirm: ...]; replace the marker when the fact is confirmed, and never fill it with a guess. Example content is fictional and is there to be replaced or deleted. Champions are selected on declared interest, skills and availability, and Champion measures are reported at programme level only, never as individual rankings.
1. Programme details
| Field | Entry |
|---|---|
| Programme name | [To confirm] |
| Executive sponsor | [To confirm: name and role] |
| Programme owner | [To confirm: name and role] |
| Linked adoption programme | [To confirm: reference to the adoption plan] |
| Linked Centre of Excellence or intake route | [To confirm] |
| Charter status | Draft / Agreed by sponsor / Superseded |
| Review date | [To confirm: date] |
2. Purpose and Champion behaviours
What the organisation will be able to do because Champions exist, in a sentence the sponsor would repeat, and the behaviours a recognised Champion demonstrates.
Fictional example: "Every team has someone who can show colleagues how to use Copilot safely in their own work, and good ideas reach the right place quickly."
Purpose: [To confirm: purpose statement]
Behaviours a Champion demonstrates: [To confirm: for example models verification, shares tested prompts, routes ideas to intake]
3. Position in the AI operating model
| Layer | Purpose | Owner in this organisation |
|---|---|---|
| Foundation adoption programme | Broad access, onboarding and safe everyday use across the workforce | [To confirm] |
| Champions programme | Local capability, embedded peer support and practical role-based adoption | [To confirm] |
| Centre of Excellence | Prioritisation, governance and delivery of larger or higher-risk AI and automation | [To confirm] |
Gaps in either neighbouring layer, and the risk they create for Champions: [To confirm]
4. The journey
| Stage | What the participant does | Route or evidence | Designed in |
|---|---|---|---|
| 1. Join the community | Declares interest, agrees time with their manager, joins the community | Manager agreement | This charter |
| 2. Verify Chat capability | Shows effective prompting, refinement, context use and responsible practice | Training option or evidence option | champion-capability-framework |
| 3. Verify productivity capability | Creates useful, validated outputs with Copilot across the Microsoft 365 apps | Training option or evidence option | champion-capability-framework |
| 4. Verify agent capability | Explains agents, judges use cases and, where approved, configures and tests a basic agent | Training option or evidence option | champion-capability-framework |
| 5. Complete a Champion Challenge | Delivers one practical contribution with a reusable asset | Challenge assessment | champion-challenge-catalogue |
| 6. Earn recognition and keep contributing | Models responsible use, shares practice, supports colleagues | Sections 11 and 12 | This charter |
Local changes to the journey: [To confirm]
5. Operating boundary
| Champions do | Champions do not | Where that work goes instead |
|---|---|---|
| Model safe, responsible AI behaviour in their own work | Replace technical support or formal training | [To confirm: service desk, learning team] |
| Share prompts, success stories and practical examples | Approve solutions or production releases | [To confirm: release or governance route] |
| Give first-line peer guidance in their team | Act as solution architects | [To confirm: architecture route] |
| Promote approved tools and the organisation's AI policies | Own enterprise governance or policy decisions | [To confirm: governance owner] |
| Spot opportunities and route them to the right place | Build high-risk or externally facing solutions outside the Centre of Excellence and its technical controls | [To confirm: intake and risk classification] |
| Take part in the community and give feedback | Become an ungoverned queue for every AI request | [To confirm: opportunity intake route] |
6. Time commitment
| Field | Entry |
|---|---|
| Agreed time per Champion | [To confirm: for example hours per week or month] |
| Confirmed with each Champion's manager | [To confirm: how and when this is recorded] |
| First review of the commitment | [To confirm: date] |
7. Routes to Champion capability
Training is one route, not the gate. Both routes meet the same verification criteria in the champion-capability-framework.
| Route | For whom | How it works |
|---|---|---|
| Training option | People building capability | [To confirm: session plus a guided exercise on their own work] |
| Evidence option | Experienced colleagues | [To confirm: direct submission of practical evidence] |
8. Network shape and coverage
| Field | Entry |
|---|---|
| Shape | One community / Hub-and-spoke / Federated |
| Target coverage | [To confirm: for example one Champion per team, including frontline teams] |
| Local leads | [To confirm] |
9. Community and support infrastructure
Build each element before launch.
| Element | Entry | Owner | Ready before launch? |
|---|---|---|---|
| Dedicated community channel | [To confirm: space, rhythm, moderation] | [To confirm] | Yes / No |
| Recurring learning sessions open to the wider business | [To confirm: calendar and which sessions count towards which stage] | [To confirm] | Yes / No |
| Progress tracker | [To confirm: location, statuses, who can see what, retention] | [To confirm] | Yes / No |
| Self-service guidance | [To confirm: published guide, or an advisor agent designed through m365-agents:agent-use-case-design] | [To confirm] | Yes / No |
| Challenge options and criteria | [To confirm: reference to the challenge catalogue] | [To confirm] | Yes / No |
| Showcases and leadership visibility | [To confirm: rhythm and sponsor role] | [To confirm] | Yes / No |
| How good material reaches the scenario catalogue | [To confirm] | [To confirm] | Yes / No |
10. Keep, adapt and measure
Complete this when replicating a model from another business unit or organisation.
| Decision | Default | Local decision |
|---|---|---|
| Keep | Evidence-led progression, dual routes, practical challenge, visible recognition, community support, clear boundaries | [To confirm] |
| Adapt | Capability areas, challenge options, badge design, advanced-access incentives, channels, specialist pathways | [To confirm] |
| Measure | Community size, milestone conversion, completion time, challenge outputs, peer-support activity, adoption indicators, reusable assets | [To confirm] |
11. Recognition and progression
Recognition follows demonstrated capability and contribution, never attendance alone.
| Stage | Entry evidence | Recognition | What it opens |
|---|---|---|---|
| 1. Join the community | Declared interest and manager agreement to time | [To confirm] | Community, learning sessions, resources |
| 2 to 4. Verify each capability | Capability verified against its criteria | [To confirm: for example a badge per capability] | The next capability; after stage 4, the Challenge |
| 5. Complete a Champion Challenge | Challenge meets impact, reusability, quality and strategic alignment | [To confirm: for example a showcase] | Eligibility for recognition |
| 6. Earn recognition and keep contributing | Stages 2 to 5 complete | [To confirm] | [To confirm: advanced materials, pilots, specialist pathways] |
| Benefit | What it means here | Owner who has agreed to run it |
|---|---|---|
| Advanced materials | [To confirm] | [To confirm] |
| Pilots | [To confirm] | [To confirm] |
| Specialist pathways | [To confirm: for example maker or Centre of Excellence contributor routes] | [To confirm] |
HR position on recognition and development conversations: [To confirm: agreed with HR; no link to pay or promotion unless HR has explicitly agreed]
12. Renewal
| Field | Entry |
|---|---|
| Renewal period | [To confirm: for example annual] |
| What renewal requires | [To confirm: evidence of continued contribution; light refresh if the framework changed] |
| Alumni status and route back | [To confirm] |
13. Programme health check and measures
Rate each area Healthy, Watch or Act, with evidence. Measures are programme-level only, applying the agreed minimum group size of [To confirm: size]. No individual is ranked.
| Area | Measure | Baseline | Current | Rating | Action and owner |
|---|---|---|---|---|---|
| Coverage | Community size and spread across teams, locations and personas | [To confirm] | [To confirm] | [To confirm] | [To confirm] |
| Capability | Milestone conversion between stages; typical completion time | [To confirm] | [To confirm] | [To confirm] | [To confirm] |
| Contribution | Challenge outputs, reusable assets published and reused, opportunities routed | [To confirm] | [To confirm] | [To confirm] | [To confirm] |
| Community | Peer-support activity, sessions run by Champions | [To confirm] | [To confirm] | [To confirm] | [To confirm] |
| Adoption | Team-level adoption indicators where Champions are active (context, not proof of cause) | [To confirm] | [To confirm] | [To confirm] | [To confirm] |
| Boundaries | Signs of drift into support, training or approval work | [To confirm] | [To confirm] | [To confirm] | [To confirm] |
14. Approval
| Role | Name | Decision | Date |
|---|---|---|---|
| Executive sponsor | [To confirm] | [To confirm] | [To confirm] |
| HR | [To confirm] | [To confirm] | [To confirm] |
| Centre of Excellence lead | [To confirm] | [To confirm] | [To confirm] |
Credit: Template from CopilotForge by Simon Foote (https://github.com/SimonFoote-greensparx/CopilotForge), licensed under CC BY 4.0. Keep this credit when you share or adapt the template; in your own completed document you may keep it as a footer or remove it.